RETURNS POLICY

If you are unhappy with your order for any given reason, August Street e-Boutique will happily accept a return provided that your item follows the below:
 
Goods are in saleable condition which includes all original packaging and tags are attached to the garment
Goods have not be worn, damaged or washed prior – This includes light odour on garment and any makeup transferred from wear.
     
    August Street e-Boutique does not accept returns on any items bought on sale or with a promotional coupon code – However, you are more than welcome to return your item for an exchange or store credit voucher to spend at a later stage.
     
    Please contact hello@auguststreet.com.au within seven (7) days of receiving your order and confirm if you wish to exchange or return your item – Our team will be in touch with a RAN (Return Authorisation Number) which is to be recorded along with your Returns Form and sent back together with your unwanted garment.
     
    August Street e-Boutique will not be held responsible for any losses or damages of items on return shipping.
     
     
    Please return goods to:
    AUGUST STREET RETURNS
    23/2 BISHOP ST
    ST PETERS NSW 2044
    AUSTRALIA

    Store Credit:
     
    All store credit vouchers:
     
    Are valid for a six (6) month period from the date of issue, unless stated otherwise.
    Redeemable only through the August Street e-Boutique.
    Are provided for any customer opting out of an exchange offering them to use their credit at a later date within the six (6) month period from the date of issue.
    Are provided for any items returned using a gift voucher.
    Are provided for any items returned bought on sale or using a promotional coupon code.
       
      Note, August Street e-Boutique will not be held responsible for any store credit or gift vouchers that are lost, stolen, destroyed or used without consent.
       
      August Street will not be held responsible for any losses or damaged to returns and/or exchanges.
       
      Your purchase will only be accepted for an exchange once notified within the seven (7) days of receiving your shipment.
       
      For any enquiries or questions relating to the August Street e-Boutique please email hello@auguststreet.com.au for further information.

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